Factors affecting procurement process at Kwekwe City Council from 2016 to 2017.
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Many governments and their local authorities face challenges in carrying out effective procurement (World Bank 2003). In Zimbabwe public procurement has been viewed as a source of inefficiency and ineffectiveness in the execution of various public services and works. In various literature it has been found that there is no or very little information which critically deals with influential factors hampering the public procurement’s success. The purpose of the study was to establish the factors affecting procurement process in local authorities with specific reference to Kwekwe City Council. The main objectives were to analyze the characteristics of employees in procurement so as to establish their capacity to handle procurement well, to review the procurement process so as to identify procedural challenges and to identify institutional factors that could affect procurement at Kwekwe City Council. The research was a Case Study. The research used largely secondary data that was supported by primary data. Data were analyzed using SPSS version 16. The research found out that the purchasing personnel were not well knowledgeable, neither did they attend in-house trainings and workshops on purchasing. The research also found out that the procurement system was bureaucratic, time consuming and manual such that it encountered delays caused by unavailability of signatories and poor specifications. A lot of paper documents was being used in the procurement cycle which lead to longer period time taken to complete the process. The study found that supplier incapacity, lack of staff accountability, poor procurement planning and budget constraints also affect procurement function at KCC. This concludes that the procurement process of local authorities is inefficiency and ineffective on service delivery. The study recommends staff training and development so as to improve their skills in executing their daily duties together with the use of modern online procurement technology like Enterprise Resource Planning (ERP). Offering of ethics edu cation and good corporate governance to appointed tendering committee members in order to ensure that they serve in ultimate objectivity, accountability, and non-discrimination.