Browsing Department of Mathematics and Physics by Subject "Customer retention"
Now showing items 1-1 of 1
Customer churn analysis for mobile network operators in Zimbabwe. Case study (Network Company in Zimbabwe) (BUSE, 2017-12)Customer churn analysis helps to understand the behaviour and trend of those who churn so that network operator always ahead of them. The research is hereby analysing the effect of age group on churning intention and an ...